FAQs

Car Wash FAQs

Got a question? Check out our list below to see if we can help.

  • DO YOU WASH TRUCKS?

    Yes. However, the height limit at tunnel washes is 84". Our self-serve bays have taller heights.

  • IS THE WASH SAFE FOR CONVERTIBLES?

    Yes, please make sure the roof is properly latched.

  • DO YOU TAKE CREDIT CARDS?

    Yes, all major credit cards are accepted at tunnel locations.

  • HOW OFTEN SHOULD I WASH MY CAR?

    We advise our customers to wash their vehicles any time they are dirty. Dirt works into the paint and deteriorates the surface of the paint due to many types of pollutants in road dirt. It is best to remove insect residue, bird droppings, and other residue as soon as possible to prevent damage to your vehicle's paint.

  • ARE TUNNEL CAR WASHES SAFE FOR SKI OR ROOF RACKS?

    In most cases, roof racks are safe to take through a tunnel car wash. Our staff will inspect your roof rack to make sure it is securely attached to your vehicle and has no protruding attachments. If your roof rack needs to be removed for safety, our staff will assist you to remove and reinstall the rack after your car has been washed.

  • WHAT'S SO BAD ABOUT DRIVEWAY/ALLEY CARWASHING?

    Since storm drains are not a part of the wastewater system, materials mptied into them do not go to wastewater treatment facilities. Driveway car washing not only introduces chemicals from soaps and detergents into the water system, it also loosens toxic particles that have accumulated on your car, such as lead, phosphates, motor oil, asphalt, and antifreeze and releases them directly into our streams and lakes.

  • IS IT SAFER TO WASH YOUR CAR BY HAND AT HOME?

    Rags and sponges used in driveway washing inevitably become impregnated with tiny particles of grit and can scratch your vehicle's surface. Furthermore, garden hoses typically have inadequate water pressure to remove all the soap film, letting it 'bake' into the finish and work its way into the paint for days afterward. In fact, professional studies have shown that the good old driveway car wash is one of the worst things that can happen to a car's factory paint job.